Player Protection

Crikeson Responsible Play — Safety with Fun, Always

Gaming is for enjoyment — never a source of stress. Crikes believes every player deserves a safe and enjoyable gaming experience. Use our responsible gaming tools and play in good health.

Limit Settings
Cooling-Off
Self-Exclusion
24/7 Support
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CRIKES CARE PROGRAM
Responsible Gaming Initiative
Daily Budget Limit Active ✓
Gaming Time Tracker Active ✓
Reality Check Reminder Ready ✓
Emergency Self-Exclusion Available ✓
Minor Protection Active ✓

Why Responsible Gaming Matters

Online gaming and betting have become a popular form of entertainment. Millions of people across Bangladesh enjoy sports and games on platforms like Crikes every day. But like any form of entertainment, gaming is best enjoyed responsibly.

Responsible gaming means playing within your means, keeping gaming a source of enjoyment, and ensuring it never becomes a cause of financial strain or emotional distress. Crikes believes we have a shared responsibility to foster a safe and happy gaming community.

Crikes is more than just a gaming platform — we are committed to standing by you and ensuring your gaming experience remains positive at all times. Our responsible gaming team is available 24/7, every day of the week.

On this page you'll find out what the signs of gaming addiction look like, how to keep yourself in control, and where to turn for help if things go wrong. Remember — asking for help isn't a weakness; it's the smart thing to do.

The Crikes Core Message: Gaming is for fun — it should never be a way to escape problems or pay off debts. If you feel like you're losing control, reach out for help right away.

Crikes Safety Statistics
Players Using Limits 78%
Support Satisfaction Rate 96%
Age Verification Confirmed 100%
Exclusion Compliance 100%
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18+ Only
Crikes services are for adults only. We take the protection of minors seriously.

Crikes Responsible Gaming Tools

These tools can be activated or adjusted at any time from your account settings.

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once set, limits can only be lowered, not raised. Reductions take effect immediately, keeping your spending firmly within budget.

Daily Weekly Monthly

Loss Limit

Decide in advance the maximum amount you're willing to lose over a set period. Once you hit the limit, your account will automatically pause gaming for that period.

Automatic Protection Instant

Betting Limit

Cap the total amount you wager in a session or over a set timeframe. Protect yourself from large bets and make your gaming more enjoyable over the long run.

Easy Setup Change Anytime

Cooling-Off Period

Take a temporary break ranging from 24 hours up to 6 months. During this time, you won't be able to log in or place bets on your account. Use the time to spend with family or friends.

24 Hours 7 Days 1–6 Months

Self-Exclusion

Exclude yourself from Crikes permanently or for an extended period. Once active, you will no longer receive any marketing messages from Crikes. This is the best solution for a complete break from gaming.

Full Break No Marketing

Reality Check

At set intervals — 30 minutes, 1 hour, or 2 hours — Crikes will remind you how long you have been playing and how much you have won or lost. These notifications help keep you grounded in reality.

30 Minutes 1 Hour 2 Hours

Set Your Limits in Just 4 Steps

1
Log in to your account

Log in to your account on the Crikes app or website and click the profile icon in the top-right corner.

2
Go to Settings Menu

Look for the "Account Settings" or "Responsible Gaming" section — all your protection tools are available there.

3
Choose Your Preferred Limit

Choose the limit you need — deposit, loss, or betting — and enter the amount that works for you.

4
Confirm

Limits take effect straight away. Crikes will send a confirmation SMS or email. If you experience any issues, please contact our support team.

Important: Lowering a limit takes effect immediately. However, increasing a limit requires a 72-hour cooling-off period — protecting you from impulsive decisions.

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Daily Deposit

Your budget for today

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Weekly Loss

This week's loss limit

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Gaming Time

Daily Time Limit Tracker

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Betting Limits

Total Bet Cap

Expert Advice

Research shows that players who set limits in advance enjoy gaming for an average of 40% longer and are 70% less likely to experience financial difficulties.

Recognize the Signs of Problem Gaming

If you notice any of these signs in yourself or someone close to you, seek help promptly. The earlier a problem is addressed, the easier it is to resolve.

Placing bigger bets to recover lost money; gambling with borrowed funds or by dipping into savings; spending money meant for bills, food, or essential family needs on gaming; making deposits via credit card or loans.

Feeling restless, irritable, or anxious when not gaming; repeatedly trying to cut back but failing; chasing bigger wins by placing larger bets after a win; being unable to shift your focus away from gaming.

Hiding gaming from family or friends by being untruthful; neglecting family, work, or studies because of gaming; becoming defensive or irritable when the topic of gaming comes up; avoiding social events.

Spending far more time gaming than planned; playing through the night without sleep; skipping meals, rest, or essential tasks to keep playing; feeling a strong urge to play "just a little more" after stopping.

If you have 3 or more signs: Contact Crikes Responsible Gaming support immediately or activate self-exclusion. This is an important step to take.

Self-Assessment Test

Check Yourself

Reflect on the questions below. If you answer "yes" to most of them, it may be time to seek help.

Q1Have you ever wanted to stop gaming but found you couldn't?
Q2Have you ever placed bigger bets to try to win back money you've lost?
Q3Has gaming caused problems in your relationships with family?
Q4Is gaming taking up more of your time than work or study?
Q5Have you ever been dishonest with someone about your gaming?
Q6Do you feel unsettled or low when you're not gaming?
Outcome Assessment
Safe Gamer Need Help
0–2 Yes = Safe 3–4 Yes = Be Cautious 5+ Yes = Seek Help

Crikes Responsible Gaming Tips

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Set Your Budget First

Decide how much you want to spend before you start playing.

Set Your Time

Set a maximum amount of time you want to spend gaming each day before you start.

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Take Regular Breaks

Take at least a 10-minute break every hour. Get up and move around.

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Do Not Play When Stressed

Avoid gaming when you are feeling angry, sad, or anxious.

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Think of winnings as a bonus

Play for entertainment, not in pursuit of winnings.

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Don't Chase Your Losses

Don't chase your losses by placing bigger bets to win back what you've lost.

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Time with Family

Gaming is no substitute for relationships with family or friends.

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Don't Hesitate to Ask for Help

If you feel something is wrong, let the Crikes support team know — we are here for you.

What We Do and Don't Do in Responsible Gaming

Subject Crikes does Crikes does not Benefits for you
Age Verification ✔ Mandatory KYC ✘ No Access for Minors Safe Environment
Limit Settings ✔ All Types of Limits ✘ 72-Hour Wait to Increase Limits Budget Control
Self-Exclusion ✔ Instant Effect ✘ No Marketing During Exclusion Full Break
Bonus Offers ✔ Transparent Terms ✘ No Offers for Users on a Break Fair Play
Data Protection ✔ SSL Encryption ✘ No Selling of Your Data Privacy Guaranteed
Support ✔ 24/7 in Bengali ✘ Reports of Issues Are Never Ignored Always Here for You

Contact Crikes for Support

Problem gambling is a real health issue — and one you can overcome. The Crikes Responsible Gaming team is here to help you take the right steps.

Remember, reaching out for help is a sign of strength. Thousands of people have successfully overcome gaming problems and are now living happier, healthier lives.

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Need urgent help?

If you feel you need help right now, please contact the Crikes responsible gaming team.

Live Chat Support Type "Responsible Gaming" in the live chat on the Crikes app or website
Email Support [email protected] — response within 24 hours

For more information

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Under 18 Not Permitted
Crikes is for adults only. Use parental controls to protect minors.
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Play Responsibly — with Crikes

Gaming on Crikes is all about fun. Set your limits, stay mindful, and play with a smile. Join today and make use of our suite of protection tools.

18+ | Play Responsibly | Seek Help for Gaming Addiction

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